Training Terms and Conditions

1. General
The Terms and Conditions of Civil Engineering Safety Ltd (hereafter called the Company) are contained herein. Quotations are made and orders accepted subject to these Terms and Conditions. If any document placing an order on the company includes or refers to other Terms or Conditions of contract then these shall not apply unless agreed in writing by the Company. No addition to or variation of these conditions will bind the Company unless it is specifically agreed in writing signed by a Director of the Company.

These Terms and Conditions will form the basis of all contracts with the Company, unless otherwise specified in writing by the Company.

All reservations should be confirmed by the client to the Company in writing, and accompanied by an official purchase order or purchase order number.

These Terms and Conditions are correct at the date shown above but the Company reserves the right to vary them without notice. An updated copy if applicable will be supplied to the client.


2. Training Courses – Delegates Requirements
Where the training being provided is other than theoretical, delegates must provide their own equipment as per the pre-requisites for the course.

Hard wearing work clothing is most appropriate for confined space training.

Delegates are required to bring their own personal protective equipment which includes safety gloves, safety boots, overalls or clothing suitable for practical activity. Hard hats and a hi-visibility vest.


3. Settlement Terms
Course fees for all public courses must be paid prior to course commencement date. Payment may be made by debit or credit card, PayPal or bank transfer at the time of booking or on receipt of invoice.

For clients with approved credit accounts, unless otherwise specified in the quotation or other agreement, invoices for goods or services should be paid within 30 days from date of invoice. The Company reserves the right to charge interest at the rate of 4% per annum over the Bank of England base rate on the invoice price from the due date until the date the Company is in receipt of funds. The client shall not be entitled to make any deduction from price in respect of any set-off or counterclaim.

The company reserves the right to re-allocate the course places to other delegates on the waiting list, if the fees are not paid on time.

Upon signing the personal details form the delegate is giving their permission for their photograph to be taken on the day of the course and stored to enable the Company to issue their photo identification card – if applicable to the course.

Upon signing the personal details form the delegate is confirming that all information provided within the form is true and correct at the time of completion to the best of their knowledge.


4. Health and Safety
The client shall use his best endeavours to ensure that any premises in which the Companies employees servants or agents may have to work are safe and without risk for them. All known risks must be clearly identified and marked by the client.


5. Cancellation and Postponement
The Company reserves the right to charge a cancellation fee in respect of courses already confirmed. Any fees occurred by the Company resulting from cancellations of hotels will be 100% chargeable. Notice of all cancellations or transfers must be in writing and the following terms apply:

Public Courses
Cancellation 30 days or more prior to the course start date: No fees
Cancellation 29 – 14 days prior to course start date: 10% Service Charge
Cancellation 13 days or less prior to course start date: Full fee payable
Delegates who fail to attend for any reason: Full fee payable

In Company Courses
Cancellation 30 days or more prior to the course start date: No fees
Cancellation 29 – 14 days prior to course start date: 75% fee payable
Cancellation 13 days or less prior to course start date: Full fee payable
Substitute delegates will be welcome at any time before the course start date with no penalty charge

If for any reasons beyond their control, the Company cancels a course without notice the Company will not be held liable for any costs incurred by the client as a result of such cancellations. Should it become necessary for the Company to postpone all or any part of the course, due to circumstances beyond their control, then a mutually agreeable date will be chosen on which to complete the course. The Company will not be liable for any costs incurred by the client for such actions.


6. Transfers
If within 14 working days of the original course date, a delegate wishes to transfer a booking to a later course, there will be an administration charge of 10% of the course fee. If the transfer is subsequently cancelled at any time, the full fee remains payable.

Whilst the Company will do everything possible to accommodate the transfer request, all transfers are at the discretion of the Company and subject to places being available on the alternative course.

Only one transfer request per delegate is allowed, any subsequent transfer request will be treated as a cancellation and the full fee will become payable.

criteria and evolving best practice and therefore reserves the right to make changes to the advertised course content without prior notice.


7. Course Content
Civil Engineering Safety Ltd consistently develop their training course in line with awarding body criteria and evolving best practice and therefore reserves the right to make changes to the advertised course content without prior notice.


8. Applicable Law
English law shall apply and dispute shall be settled by Civil Courts. These terms and conditions do not affect any statutory rights available to the client.

If you would would like to receive a copy of our Terms and Conditions please email  training@civilsafety.co.uk

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